Winterizing your Above Ground Pool
Can grass grow through the ground cloth and / or pool liner?
My pool has a milky color, do I need to change the water or is it treatable?
What is the replacement procedure for defective products?
Where can I purchase replacement parts?
Other than Intex Repair Kits (Item# 59632 or part#10114) what kind of glue do you recommend for Intex pools?
What is the best way to remove algae stains from the pool liner?
When will I receive my order?
Does the color of the printing on the inside of the pool wall fade away with time and does it pose any health risk issue?
How can I track my order?
Does Intex ship to Canada?
What is the turn-around time on defective (Service Program) claims?
Is there a shipping and handling charge when I place an order?
What is the return policy when product is purchased directly from Intex?
Will Intex accept Checks or Money Orders?
Can I give my P.O. Box for Fed EX orders?
What is the replacement policy for a product that was received as a gift and no receipt is available?
If I make a purchase over the phone or Internet and want to return the item, will I be reimbursed for the shipping and handling charges?
What if I’ve received a replacement that is defective or incorrect?
When will I receive my order if I pay for Fed EX 2nd Day Shipping?
Do you accept COD (Cash on Delivery) or check? What should I do if I do not have a credit card?