Replacement Parts: Pools or Spas | Safety
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Warranty/Return Policy

IntexCorp.com Return Policy (Purchase Orders Only)

Any product purchased directly from Intex either online at www.intexcorp.com or over the phone with one of our Consumer Service Agents at (800) 234-6839 has a 30 day return policy from the date of delivery with the following conditions being met.

Unused Product Return Conditions

  • Merchandise must be received at our warehouse within 30 days from when it was delivered to you.
  • Merchandise must be received in its original packaging and in resalable condition.
  • Consumer is responsible for sending the merchandise back at their cost.
  • Shipping cost for merchandise returned that meets all reimbursement criteria is not refundable under any circumstances.
  • Credit to the original credit card used for the purchase will be issued upon us receiving merchandise and all conditions have been met.

Return Address:

Intex Recreation Corp.
Attn: Consumer Service Dept.
1665 Hughes Way
Long Beach, CA 90810

For any questions, please call Intex Consumer Service at (800) 234-6839

Defective / Incorrect Product Return Conditions

  • If a defective / incorrect product was received, please call Intex prior to proceeding returning the product. The issue must be reported to Intex within 15 days from the date the product was received.